If you are having an issue with your lender or would like to make a complaint -- Call the Online Lenders Alliance Consumer Hotline at 1-866-299-7585 and speak with a live operator who can assist you in reporting fraud and navigating the online lending landscape.
Company Refund Policy
If there is an error regarding a withdrawal from your account Cash Lane will review and refund within five (5) business days. If written notice is received regarding an error, Cash Lane will review and respond within 30 days. Please note that Cash Lane reserves the right to offset any refund against any payments due on your account.